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Citi is one of the leading credit card issuers in the U.S. It offers a wide range of cards that appeal to different types of customers. Most of its cards have no annual fees, offer zero percent introductory fee rates, and excellent rewards. In this guide, we’ll provide instructions for signing into Citi’s credit card login portal on a desktop browser and mobile device.
Citi Credit Card Login Guidelines
In this section, we’ll discuss the steps for signing into Citi’s credit card portal via a computer’s browser.
- Launch your computer’s browser (Safari, Internet Explorer, Firefox, or Chrome).
- Go to the Citi credit card login portal.
- Once you reach the site’s homepage, find the login section.
Type your Citi user ID into the “User ID” field.- Type your password into the “Password” field.
- Tick the “Remember My User ID” box to make future visits fast and easy.
- Click on the button marked “SIGN ON.”
- Once you do that, you should be able to see your account’s dashboard.
Citi Credit Card Mobile Login Guidelines
In this section, we’ll list the steps for logging into Citi’s credit card portal via a mobile browser.
- Launch your phone’s browser.
- Visit Citi’s credit card login portal linked above.
- Tap the more menu in the left corner of the page.
- Different navigation options will appear. Choose “Sign On.”
- Type your user ID into the top field. It is marked “User ID.”
- Type your password into the next field. It is marked “Password.”
- Tap the button marked “Sign On” to get to your account.
Citi Credit Card Mobile Login Guidelines for Apple Devices
- Open the iTunes Store, and find the Citi mobile application.
- Download the app, then open it to access the homepage.
- Type your login details (username and password) into the appropriate fields.
- Check the “Remember my Username” box to make subsequent visits fast and easy.
- Tap the “Log On” button to get to your account.
Citi Credit Card Mobile Login Guidelines for Android Devices
- Find the Citi mobile app on Google Play Store.
- Download the app.
- Open the application to access the homepage.
- Enter your login credentials (username and password) in the required fields.
- Tick the “Remember my Username” box to make future visits more convenient.
- Tap the “Log On” button to complete the login process.
Citi Credit Card Login – Additional Troubleshooting
The most common issue users run into when trying to login to their Citi credit card account is a forgotten username or password. If you can’t remember your account user ID or password, follow these steps:
- Go to the Citi credit card login portal.
- Click “Forgot User ID/Password.”
- You will see two options on the next page: Bank and/or Credit Card Customers and Mortgage Only Customers.
- Select the first option, then enter your ATM/Debit or Credit Card Number.
- Click on the “Continue” button.
- Follow the prompts on your device’s screen to recover your user ID or password.
The Citi credit card website is designed to perform optimally with the most recent versions of browsers like Chrome, Safari, Firefox, and Internet Explorer, so make sure you’re using one of those. If you need further assistance, contact a Citi credit card member service representative at 800.325.2865 or 800.950.5114. You can also contact Citi via their Contact Us page.