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Royal Dutch Shell, commonly known as Shell, is a gas and oil company that provides credit card options to about seven countries around the globe. In the United States, Shell provides its customers with two types of credit cards: the Shell Platinum Select MasterCard and the Shell Drive for Five Card. The credit account is secured by Citibank. If you already have an account, use the Shell credit card login steps below to get to your credit card account.
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Shell Credit Card Login Guidelines
Follow these steps to log into the Shell Credit Card website using a computer’s browser.
- Open your computer’s browser, and go to the Shell Credit Card portal.
- When you reach the site’s homepage, you will see the login form to the left.
- Type your Shell Credit Card User ID into the first field of the login form.
- Tick the “Remember My User ID” checkbox if you’re signing in on a personal computer.
- Type your password into the second field of the login form.
- Click “SIGN ON” to get to your account’s dashboard.
Keep in mind that before logging in, you have to register your card. Here’s how you can do that:
- Go to shell.accountonline.com.
- Below the login credential boxes, click on REGISTER YOUR CARD.
- Input your card number, name (as it is written on the card), security code, and last 4 digits of your Social Security Number.
- Click “Verify” to register your card.
Shell Credit Card Mobile Login Guidelines
Outlined in this section are the steps for signing into the Shell Credit Card website using a mobile device’s browser.
- Open your device’s browser, and go to the Shell Credit Card website linked above.
- Once the page loads, you will see the login form.
- Enter your Shell Credit Card User ID in the first field.
- Enter your password in the last empty field.
- Check the “Remember My User ID” box if you’re logging in on a secure device.
- Tap the “SIGN ON” button to complete the Shell Credit Card login process.
Shell Credit Card Mobile Login Guidelines for Apple Devices
Here are the steps for signing into your Shell Credit Card account using the iOS Shell mobile app.
- Download the Shell mobile application from iTunes.
- Install the app on your mobile device.
- Open the Shell app when the installation process is complete.
- You will see two options on the homepage (Log In and Join).
- Tap the “Log In” option.
- The login page will be displayed.
- Enter your Shell Credit Card User ID and password in the appropriate fields.
- Enable the “Remember My User ID” feature to make future logins fast and easy.
- Finally, tap “SIGN ON” to complete the Shell Credit Card login process.
Shell Credit Card Mobile Login Guidelines for Android Devices
- Find the Shell mobile app on Google Play Store.
- Download the application, then install it.
- Open the app to access the homepage.
- There are two options on the page (Log In and Join).
- Tap the “Log In” option to get to the login page.
- Enter your Shell Credit Card User ID in the “User ID” field.
- Enter your password in the “Password” field.
- Enable the “Remember My User ID” feature to make future visits fast and easy.
- Lastly, tap “SIGN ON” to get to your account.
Shell Credit Card Login – Additional Troubleshooting
The most common issue users encounter when trying to log into their account is a forgotten password or User ID. Luckily, on the Shell Credit Card login portal, you can retrieve both. For a forgotten User ID, follow these steps:
- Visit shell.accountonline.com.
- Below the login credential boxes, click the “Retrieve User ID” link.
- Enter your card number, name (as it appears on the card), security code, and last 4 digits of your SSN.
- Click “Verify” to retrieve your User ID.
For a forgotten password, follow the steps below:
- Go to shell.accountonline.com.
- Click “Reset Password” under the login fields.
- Input your card number, name (as it is written on the card), security code, and last 4 digits of your SSN.
- Click the “Verify” button to reset your password.
Contact a customer service representative at 1-800-331-3703 if you need help with the Shell Credit Card login process. You can also call 1-800-664-3051 for technical assistance, 1-800-527-2071 for the hearing impaired, or 1-605-335-2222 if you live outside of the US, Canada, and Puerto Rico. Below, we have prepared some other useful resources.
Shell Official Website
Shell Mailing Address: Shell Card
Customer Service
P.O. Box 6406
Sioux Falls, SD 57117
Recommended Login Guide: Citi Prepaid Login Guide