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Brightree customers can use the username and password given to them after purchasing software to access the Brightree login cloud based system. We provide Brightree login instructions for computer browsers and mobile devices.
Brightree provides cloud based software solutions to post acute care centers including home health agencies, medical equipment providers, hospice facilities, and pharmacies. Brightree’s services help maximize compliance and automate processes, so that its clients can focus more time and effort towards providing patients with great care.
Brightree Login Guidelines
To begin the login process and access your Brightree account on a computer, follow these steps:
- Click the blue login button located on the www.brightree.com home page.
- Choose to login in as one of Brightree’s two customer types (HME and Pharmacy Customers or Home Health and Hospice Customers).
- Enter the login credentials provided by the client support representative. The username goes in the box marked username, the password goes in the box marked password.
- If you prefer to save your login information so you don’t have to use it each time you access the site, you can select that option by checking the box marked ‘remember login name’ located beneath the password field.
- Press the “Log in now” button.
Brightree Mobile Login Guidelines
You can complete the login process and access your Brightree account from mobile devices on both Apple and Android platforms. To do so simply follow the instructions below:
- Open your device’s browser and access www.brightree.com.
- Press the blue login button in the top right corner of the page.
- Choose the type of customer you want to log in as.
- Input your username in the first field.
- Input your password in the second field.
- Choose whether you want your login credentials to be remembered.
- Tap “Log in now”.
Brightree Login Guidelines for Apple Devices
- Go to the App Store and download Brightree’s app for iPad or iPhone.
- Once the app is installed open it on your preferred device.
- Enter your login information as requested.
Brightree Login Guidelines For Android Devices
- Download Brightree’s app from the Google Play Store.
- Open the app once it’s installed.
- Login by entering your account username and password.
Brightree Login – Additional Troubleshooting
If you forget your password, you should navigate to the contact page and contact the appropriate branch of client support who will then create new login credentials for your account type:
- HME and Pharmacy customers can contact [email protected] or call 1.888.598.7797 ext. 6
- Home Health and Hospice customers can contact [email protected] or call 1.866.260.4630 ext. 3
Any problems you experience using the site that are not related to the recovery of login credentials should be directed to Brightree support via their Contact page. The company’s main phone number – 1.888.598.7797- is there, as well as its fax number, and a form that you can fill out with your contact information and the nature of your issue.